Freshworks Review

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Freshworks

CRM for B2B sales teams

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Freshworks is a crm tool for B2B go-to-market teams, listed in the ColdIQ directory of the best sales software for 2026.

CRMLead Management

What is Freshworks

Freshworks is a crm tool for B2B go-to-market teams, listed in the ColdIQ directory of the best sales software for 2026.

Ideal customer profile

Freshworks is built for startups, smbs, agencies who want to managing pipeline and deals without adding overhead. An AI CRM is the system of record for contacts, deals and activity, now with automation, enrichment and AI assistance built in to cut admin and surface the next best action.

StartupsSMBsAgencies

Key features

  • Managing pipeline and deals
  • Keeping contact data clean automatically
  • Aligning marketing, sales and success

Pricing

Starting price See site
Trial See site

Freshworks updates pricing regularly. Open Freshworks for the latest plans and any free trial.

What are Freshworks alternatives?

How simple is Freshworks setup?

Moderate
Setup complexity

Freshworks is a crm tool for B2B go-to-market teams, listed in the ColdIQ directory of the best sales software for 2026.

Frequently asked questions

What is Freshworks?+

Freshworks is a crm tool for B2B go-to-market teams, listed in the ColdIQ directory of the best sales software for 2026.

How much does Freshworks cost?+

Pricing changes often. Check Freshworks's latest plans via the link on this page.

What does Freshworks help with?+

Freshworks is used for crm, lead management.

What are the best Freshworks alternatives?+

Top alternatives include Instantly, Attio, Breakcold.

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